How Australian International School Malaysia kept loan devices on campus

Technology is solidly embedded within the teaching and learning at Australian International School Malaysia (AISM). IPads and laptops are available to the students on campus. The challenge, however, was to make sure the devices were accounted for and didn't leave the school grounds.
About Australian International School Malaysia
The Australian International School Malysia (AISM) was founded in 2000. The private international school, based close to Kuala Lumpur, provides a pre-school and K-12 education to its students. AISM serves more than 650 students represented by over 30 different nationalities.
Industry
Number of devices
Operating systems
Use cases
K-12 Education
650
Chrome, iOS, iPadOS, macOS
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Geolocate lost IT devices
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Monitor student attendance
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Geofencing loan-devices
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The challenge: Managing 2000 Chromebooks over 4 schools and 9 sites
Technology is solidly embedded within the teaching and learning at AISM, to serve and enhance education, rather than as an end in itself. It’s a vital driver to digital fluency, which is one of the school’s key learning and teaching objectives, and that’s why AISM has a large fleet of school-owned devices that are used by students and teachers alike. The juniors have access to iPad carts on each floor of the school, which they use to research and connect with each other. Middle school students and seniors have access to MacBook trolleys, and there’s also a BYOD policy.

This dedication to connected learning is a challenge for Sebastian Lim, who is an ICT Systems Executive. One of his main responsibilities is to manage systems applications and devices for the entire school. “One of the biggest challenges in managing the school’s fleet of devices is monitoring and tracking at individual device level, “ he says. “We’ve had times when a student or member of staff has misplaced or lost a device, and there’s been no way to track it down centrally. It’s not just about the lost device itself: our policy is to report all losses to local law enforcement, too, so all the admin for lost devices really stacks up in lost time and hassle.”

Sebastian was constrained by budget, a common problem for many schools, both public and private. “I was looking for something to help keep tabs on the whole fleet of devices that wouldn’t break the budget. It’s part of the school’s data security policy that all devices need to be secured. I was delighted to find out that Senturo offered a lot of value and functionality for a very affordable price. Senturo was very affordable compared to the other products we surveyed.”
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The Solution: Tracking devices and geofencing
Senturo gave Sebastian a myriad of options when it came to tracking down missing devices. He says, “The tracking option has helped me locate misplaced devices in real time - it’s a fast way to locate devices as soon as they’re reported to be misplaced. It's great to be able to tell a student or member of staff exactly where they left their device! The geofencing functionality helps with the iPad carousels - before, it was so easy for a student to wander off with an iPad.” The desktop capture has been invaluable in recovering stolen devices, too.”

As the AISM has been expanding its intake to 1000 pupils, the demands on Sebastian to manage a larger fleet have been enormous, but Senturo’s easy enrollment and user-friendly dashboard have assisted Sebastian in maintaining control of growth. He says, “The device enrollment is easy and hassle-free. The portal is user-friendly and easy to navigate to get what I want.”
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The best and most affordable security tool for any organization that wants to manage their devices. Denture has been one of our best product purchases for our school.
Sebastian Lim, ICT Systems Executive
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The result: Saving time tracking down and reporting on misplaced devices
Since using Senturo, Sebastian has found it so much easier and streamlined to control his fleet of devices, but it’s also allowed him to save time. He says, “Although Senturo has helped us recover misplaced devices many times, it also means that we don’t use valuable time reporting on misplaced devices. Before, we’d need to make the trip to the local law enforcement to file a report. Senturo has solved that problem.”
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Why AISM selected Senturo
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New ability to track and locate misplaced devices: this has led to reduced cost of replacements and less time in loss administration.
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Geofencing functionality to corral school ipads in the right place.
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Multi-functional at an affordable price.
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